Creating Passionate Users

There is a great article on buzzwords over at Creating Passionate Users: "My take: Some of the coolest people have no frickin' clue what these buzzwords mean, and don't care. They aren't building to flip, they're building to engage and inspire. That doesn't mean throwing the user-driven baby out with the Web 2.x bathwater--there's some really useful stuff in there (people genuinely LOVE FlickR and del.icio.us, for example). But these Web 2.x buzzwords are more technology and business-model focused than user focused, and that's a recipe for building things that meet the checklist but fail the users."